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Where We Fit

IAI provides a flexible, cost-effective business solution for companies that need:

A full-function, state-
of-the-art insurance
administration
system

Low system start-up
costs and minimal
staff overhead

Shorter lead times
and lower expense
in bringing new
products to market

Economical support
for closed blocks of
business

Fast support for
acquired blocks of
business

An alternative to in-
house or legacy
systems that have
become too
expensive to
maintain

An alternative to in-
house or legacy
systems that cannot
be upgraded to
support today’s
complex insurance
products

Implementation of
state-of the-art
technology without
the overhead and
complexity of
ongoing
maintenance
and support

 

 

Service Alternatives Tailored to Your Needs

Multiple service options are available from IAI. You select the type
and extent of service you want to outsource.

You can tailor your support configuration to create whatever
balance of in-house and IAI resources best matches your
budget, implementation schedule, and staff availability.

Service options are based on the components described below:

Component
Description

Hardware and operating system acquisition and management

This component includes a server with sufficient memory and disk space to process the customer’s volume of business and selected operating system. It also includes responsibility for operating system upgrades, maintenance, capacity planning, and disk space optimization. Server hardware and operating system can be customer-owned and managed or leased from and managed by IAI.

Database alternatives

IAI’s policy administration solution includes an integrated database, managed and maintained by IAI. As an alternative, you can elect to license an external database, such as Oracle, Sybase, DB2, or SQL Server from a third party, and IAI can assist you in integrating that database with IAI’s administration system. 

Application software

Insurance administration software, providing full-function policy, client, and agent administration, is leased from and maintained by IAI.

Application / production processing

This component includes running all application-related production jobs, managing data backups, running scheduled processing and scheduled reporting, and managing application-related network tasks. These tasks can be managed in-house or by IAI.

Application-related system administration tasks

System maintenance, upgrades and releases, operating system maintenance, and periodic file cleanup are part of the SaaS services provided by IAI.


The table below outlines three of the many service options available to you from IAI.

Component
Service Option 1
Service Option 2
Service Option 3
Hardware and operating system acquisition and management Customer leases hardware and operating system from IAI; IAI manages configuration support; server can be at IAI or customer location. Customer owns hardware and operating system; customer manages configuration support; server is installed at customer location. Customer owns hardware and operating system; customer manages configuration support; server is installed at customer location.
Database alternatives IAI provides and manages an integrated database. Customer licenses an external database from a third party, with IAI assistance in managing the database. Customer licenses an external database from a third party, and provides in-house database management.
Application software Customer leases insurance administration software from IAI. Customer leases insurance administration software from IAI. Customer leases insurance administration software from IAI.
Application / production processing Managed by IAI. Managed by customer with IAI backup support. Managed by customer.
Application-related system administration tasks Managed by IAI. Managed by customer with IAI backup support. Managed by customer.

 

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